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Satisfaction Survey

"Alachua County Fire/Rescue is a value-driven organization dedicated to responsive, respectful and courteous customer service"

If Alachua County Fire/Rescue recently provided service to you. We would like to take this opportunity to ask you for your feedback on our performance. The information you provide will assist us in our continuing process of improving our quality of service.

Please complete the brief questionnaire below. After completing the questionnaire select the submit button at the bottom of the questionnaire and your responses will be emailed to our staff for review. If you have any questions or additional comments, please feel free to call (352)384-3101. Thank you for your valuable input!


* indicates a required field

Survey Form

What type of service did you receive? *

1. Please rate our performance in addressing your needs: *

2. Please rate how clearly our procedures were explained to you: *

3. Please rate how courteous and professional the Fire/Rescue Services employees were in their service to you: *

4. How would you rate the overall quality of the service you received? *

5. How would you rate your overall experience with the Alachua County Fire/Rescue Services? *

Please comment on your overall experience with our service:

Please describe additional services that would be of value to you:

Customer Name (Optional)

Phone Number (optional)

E-Mail (optional)

Account Number (optional)

May we contact you in the future about this questionnaire? *




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Under Florida law (Statute 119.011), all information, including e-mail, written letters, documents and phone messages, sent to the Alachua County Board of County Commissioners is subject to Public Records law. This includes the sender's e-mail address, home address or phone number if shown in the message, the content of the message and any associated attachments to the mail. Also please be aware that electronic correspondence (e-mail) is made available on the Commission's public archive site immediately upon being sent. Instead, contact Alachua County Offices by phone or in writing.