Services

The services we provide can be divided into three categories: General Services, Health and Wellness, Waiver Assessments and Case Management.

Case Management Services
Case Management Services

​The goals of the Case Management Services are to prevent/reduce homelessness, health concerns, and welfare concerns through the provision of short-term financial assistance. 

Interested citizens should contact 2-1-1 or United Way of North Central Florida to complete an intake and assessment for homeless services.  If and when services are available, you will be contacted by the assigned service provider, which may or may not be ACDSS.  Referrals to homeless services providers are managed by United Way of North Central Florida's Continuim of Care.

False
General Services
General Services
Indigent Burials or Cremations

The goal of the Indigent Burial and Cremation program is to provide a dignified burial or cremation of decedents who die in Alachua County.  

Alachua County has adopted a "Cremation Preferred Policy" which means that such service shall be through the use of cremation, except where prohibited by law or regulations; unknown or unclaimed persons; or where a relative has expressed a preference for burial.*

*County will provide the equivalent value of the cost of a cremation towards the cost of the burial.

NOTE:  All cremations and burials must be completed through the County's contracted vendor.

Transportation

Eligible residents may be eligible to receive a RTS day bus pass to access public transportation for medical and/or work related reasons.

Urgent Special Needs
The Urgent Special Needs program offers assistance for items and services that are not offered through any other sources. Limitations may apply on all services.  

NOTE: Federal, State, and other local resources must be accessed prior to use of this service.  Program is payor of last resort.

False
Health and Wellness
Health and Wellness

Limited Medical Supplies
ACDSS will assist eligible client obtain medical supplies. Client must not be eligible for any other insurance. Exclusions apply.

NOTE:  Federal, State, and local resources must be accessed prior to the use of these funds.


Alachua Cares - Access to Primary Core Services and Prescription Assistance
Primary physician care may be available for eligible persons including diagnostic testing and lab work. ACDSS will assist eligible clients with limited prescription assistance by helping to pay for their medications. Client must not be eligible for any other insurance. Exclusions apply.

NOTE: Applicants may apply for primary care access and prescription assistance separately; if only one or the other is needed.

Vision Exams and Eyeglasses
ACDSS will assist applicatns with accessing vision exam and eyeglasses.  This service is available once every two years.

False
Waiver Assessment Services
Waiver Assessment Services

Animal Services Fee Waiver
Collaboration between ACDSS and Alachua County Animal Services to grant a fee waiver allowing indigent persons to reclaim their pets. Exclusions may apply; once in a lifetime.

Assessment Hardship Exemption Program
The Assessment Hardship Assistance Program will provide a waiver of assessment fees for qualified low-income homeowners in Alachua County for Solid Waste, Stormwater, and Fire.  There is one streamlined application for all assessments.

Click Fillable AHEP Application - Assessment Hardship Exemption Program Cover Sheet and Application Packet 092817.pdfAssessment Hardship Exemption Fillable Application Packet  to complete application packet.

False
The following items are needed when applying for assistance:
The following items are needed when applying for assistance:
  • Social Security Cards for household
  • Proof of identity (driver's license, photo I.D.)
  • Proof of Alachua County residency (rent receipt, utility bills, school/employment records, Food Stamp certification)
  • Birth Certificate; if born outside of the United States, proof of legal residency
  • Proof of gross income for all household members for past 60 days
  • Proof of current assets (bank/credit union statements, CD's, retirement funds, cash value of life insurance, stocks, bonds, trust funds, non-homestead property, etc.)
  • If no income, a contribution statement from family members or friends who have been providing you with help
  • Status of any other assistance you have applied for (WAGES, SSI/SSA, Unemployment, Worker's Compensation, Victim Of Crimes)
  • Status of any pending legal action
  • Shelter statement/Lease
  • Utility bill ​
  • If applying for health services, will need documentation pertaining to Medicaid, Medicare, and/or Health Insurance Market Place.
False
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If any accommodations are needed for persons with disabilities, please contact the Equal Opportunity Office at (352) 374-5275 or (352) 374-5284 TDD.

Contact

  • Sarai Cabrera
  • Social Services Director
  • John Henry Thomas, M.D. Center
  • 218 SE 24th Street
  • Gainesville, FL 32641
  • Phone: 352-264-6750
  • Fax: 352-264-6756
  • TDD/TTY users, please call 711 (Florida Relay Service)
  •  
  • Main Office
  • John Henry Thomas, M.D. Center
  • 218 SE 24th Street
  • Gainesville, FL 32641
  • Phone: 352-264-6750
  • Fax: 352-264-6756
  • TDD/TTY: TDD/TYY users, please call 711 (Florida Relay Service)

Mission Statement

  • To serve as a safety net and to enhance the health and productivity of low income Alachua County residents by providing information and referrals, access to health services, and short term financial assistance.
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