Services

The services we provide can be divided into two categories: General Services and Healthcare Services.

General Services

Animal Services fee waiver

Collaboration between ACOSS and Alachua County Animal Services to grant a fee waiver allowing indigent persons to reclaim their pets. Exclusions may apply.

Indigent burials or cremations

Indigent Burial and/or cremation services are available to eligible persons who died in Alachua County.

Referrals

Services such as a brief assessment, information and referral are available to all persons.

Rent and mortgage

Rent and mortgage assistance may be available for eligible residents to assist in the prevention of eviction and foreclosure and to reduce homelessness.

RTS day bus pass

Eligible residents may be eligible to receive a RTS day bus pass to access public transportation for medical and/or work related reasons.

Solid Waste waiver for garbage collection

The Board of County Commissioners approved a mandatory garbage collection program in an effort to protect the environment and to provide participating citizens with the lowest possible cost for garbage collection services. This applies to rural areas only.

Urgent Special Needs

The Urgent Special Needs program offers assistance for items and services that are not offered through any other sources. Limitations may apply on all services.

Utilities

Utility assistance may be available for eligible residents to prevent the interruption of utility services.

Healthcare Services    

Limited medical supplies

ACOSS will assist eligible client obtain medical supplies. Client must not be eligible for any other insurance. Exclusions apply.

Limited prescription assistance

ACOSS will assist eligible clients with limited prescription assistance by helping to pay for their medications. Client is responsible for co-pay. Client must not be eligible for any other insurance. Exclusions apply

Primary Care at Family Practice Medical Group

Primary Physician Care may be available for eligible persons including diagnostic testing and lab work. Client must not be eligible for any other insurance. Exclusions apply

Vision exams and eyeglasses

A collaborative effort between ACOSS and Lions Club Sight and Hearing Foundation to provide vision exams and eyeglasses to eligible persons.

The following items are needed when applying for assistance:
  • Social Security Cards for household
  • Proof of identity (driver's license, photo I.D.)
  • Proof of residency (rent receipt, utility bills, school/employment records, Food Stamp certification)
  • If born outside of the United States, proof of legal residency
  • Proof of gross income for all household members for past 60 days
  • Proof of current assets (bank/credit union statements, CD's, retirement funds, cash value of life insurance, stocks, bonds, trust funds, non-homestead property, etc.)
  • If no income, a support statement from family members or friends who have been providing you with help
  • Status of any other assistance you have applied for (WAGES, SSI/SSA, Unemployment, Worker's Compensation, Victim Of Crimes)
  • Status of any pending legal action
  • Shelter statement/Lease
  • Utility bill 

If any accommodations are needed for persons with disabilities, please contact the Equal Opportunity Office at (352) 374-5275 or (352) 374-5284 TDD.

Contact

  • Main Office
  • 218 SE 24th Street
  • Gainesville, FL 32641
  • Phone: 352-264-6750
  • Fax: 352-264-6756
  • TDD: 352-955-2499
  • Outreach Offices
  • Phone: 352-264-6729
  • Cell: 352-213-1317
  • Alachua Family Services Center
  • 13800 NW 152nd Place
  • Alachua, FL 32615
  • Wednesdays, 1:30 - 5:00 pm
  • Archer Family Health Care
  • 16939 SW 134 Avenue
  • Archer, FL 32615
  • Fridays, 1:30 - 5:00 pm
  • High Springs Catholic Charities
  • 15 SE 1st Avenue
  • High Springs, FL 32643
  • Wednesdays, 8:30 am - noon​

Mission Statement

To serve as a safety net and to enhance the health and productivity of low income Alachua County residents by providing information and referrals, access to health services, and short term financial assistance.

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