Performance Management Program

The Performance Management Program (PMP) promotes accountability and transparency of county government for the public and enables management to make data driven operational decisions. The use of performance management in local government is driven by increased citizen demands for access to government information and a greater interest on the part of the local policy makers to utilize data for program evaluation and resource allocation decisions. The performance management program includes performance measurement, public performance reporting, recommendations for internal management systems, and strategic alignment with the Board’s strategic direction. To achieve these goals, the County uses a number of resources and tools to develop and enhance the performance management program.

Strategy:

  • The PMP works across all departments to annually review and define services provided, accomplishments/goals, objectives, and measures
  • Updates the County’s Strategic Guide and solicits input from Board departments on activities and outcomes aligned with the Strategic Guide

Research:

  • Coordinates agency participation in the Florida Benchmarking Consortium (FBC)
  • Conducts special studies and research as requested

Performance:

  • Coordinates and compiles the Performance Chapter and related content on an annual basis
  • Coordinates departmental submission of program objectives and measures, as well as, performance targets and actual results

Outreach:

  • Coordinates the County’s citizen academy (ACCESS Program) which consists of weekly meetings held each Spring covering more than 25 different program presentations
  • Coordinates program submissions to the International City/County Management Association Center for Performance Analytics

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Contact:

  • Budget and Fiscal Services
  • 12 SE 1st Street
  • Gainesville, FL 32601
  • Phone: 352-374-5262
  • TDD/TTY users, please call 711 (Florida Relay Service)
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