Frequently Asked Questions

Frequently Asked Questions

This FAQ is meant to give general guidance about many frequently asked questions, it is not meant to be comprehensive. If you need additional information please contact 311 or dial 352-264-6557.

SECOND AMENDMENT TO EMERGENCY ORDER NO. 2020-30


  • General Questions
  • Occupancy
  • Face Covering
    • When does the order require I use a face covering?

      1. Except as herein noted Executive Order 20-139 shall govern the residents and businesses in Alachua County.

      2. Operations of services and activities.

      a. All services and activities permitted to be operated by Governor DeSantis’ Executive Orders (in existence as of this Emergency Order and executed subsequent to this Emergency Order) may operate in Alachua County pursuant to the standards contained herein and referenced by this Emergency Order. All services and activities shall operate in accordance with OSHA and CDC guidelines applicable to their business.

      b. All services and activities, in which persons are required to wear facial covering, shall post the appropriate signage in color in both English and Spanish, available here. http://alachuacounty.us/covid-19/ or by calling 311 (for preprinted sign). Signs shall be at least 11in x 17in. Signage shall be posted in conspicuous locations which are clearly visible to the patrons and employees throughout each physical location reminding patrons and employees to observe social distancing requirements and to use facial coverings, as required by this Emergency Order. Signage shall be posted, at a minimum, at all points of access (including employee points of access) and throughout the service and activity.

      Whenever possible, signage shall be posted between 4ft and 5ft as measured from the floor to the bottom of the sign. This subsection (2(b)) will be effective July 1, 2020.

      3. Use of facial coverings.

      a. Persons working in or visiting grocery stores, restaurants, in-store retail establishments, pharmacies, construction sites, public transit vehicles, vehicles for hire, along with locations where social distancing measures are not possible shall appropriately wear facial coverings as defined by the CDC, in a manner which covers the mouth and orifices of the nose.

      b. Facial covering includes any covering which snugly covers the nose and mouth, whether store bought or homemade, and which is secured with ties or ear loops. The Centers for Disease Control provide examples of homemade facial coverings.12 Persons should not utilize N95 rated masks, as those are critical supplies for health care workers, police, fire, emergency management, or other persons engaged in life/safety activities. Persons who wear facial coverings should review the CDC and Florida Department of Health guidelines regarding safely applying, removing, and cleaning face coverings.

      c. A facial covering shall not be required for children under six, persons who have trouble breathing due to a chronic pre-existing condition or individuals with a documented or demonstrable medical problem. It is the intent of this provision that those individuals who cannot tolerate a facial covering for a medical, sensory or any other condition which makes it difficult for them to utilize a facial covering and function in public are not required to wear one. It is recognized that this requirement is broader than what might be considered to be a covered condition under the Americans with Disabilities Act.

      d. This Emergency Order does not change or alter any social distancing requirements imposed by this or in any other emergency order.

      e. This Emergency Order does not change any requirements for wearing facial coverings imposed by regulatory bodies or orders from the Governor.

      f. Facial coverings do not have to be worn while actively eating or drinking.

    • Am I required to purchase a face covering?

      ​No. There are thousands of youtube videos on how to make your own mask from materials you have around the house. The CDC provides information on making your own without any sewing from a scarf, bandana or t-shirt https://www.cdc.gov/coronavirus/2019ncov/prevent-getting-sick/diy-cloth-face-coverings.html. These are examples but any facial covering which covers your nose and mouth will work.​

    • Are there any exemptions to wearing a facial covering?

      A facial covering shall not be required for children under six, persons who have trouble breathing due to a chronic pre-existing condition or individuals with a documented or demonstrable medical problem. It is the intent of this provision that those individuals who cannot tolerate a facial covering for a medical, sensory or any other condition which makes it difficult for them to utilize a facial covering and function in public are not required to wear one. It is recognized that this requirement is broader than what might be considered to be a covered condition under the Americans with Disabilities Act.​


    • Do I have to wear a facial covering when I am in a restaurant or bar?

      Facial Coverings Required

      Absent a legal exception, all patrons must wear facial coverings except while actively consuming food and beverages. This means you must wear a facial covering when entering, exiting,  waiting for your food and drinks, or you are away from your assigned table, including when visiting the restroom.

      Staff must wear facial coverings during all in-person interactions with the public.

      Social Distancing Required

      Even while wearing facial coverings, patrons must, wherever possible, maintain six feet of social distancing, including while waiting to be seated.

    • Must businesses enforce the Order?

      Businesses are expected to make sure their employees are using appropriate facial coverings and other methods to protect the employees and public. The business can restrict its customers to those who are following the Order, but the County does not expect them to enforce the requirements of the order. They may ask for the assistance of Law Enforcement or Codes Enforcement.​

    • Who can I contact for more information?

      ​The Alachua County information line may be reached at 3-1-1. They can provide the answers to a lot of questions. They can also take an anonymous complaint for any violation of the order. 



  • Testing
  • Alachua County Library District
    • Would I be able to talk to someone?

      Yes! We're available to answer your questions by phone call, chat, email, and text Monday through Saturday 9:30 a.m.-5 p.m. Here's how to get in touch:

      Text 352-578-1184.

      Email ask@aclib.libanswers.com

      Visit www.aclib.us/askus to chat with us. ​

      You can also call your preferred branch to place holds and ask questions.

      • Headquarters Branch 352-334-3950
      • Alachua Branch 386-462-2592
      • Archer Branch 352-495-3367
      • Cone Park Branch 352-334-0720
      • Hawthorne Branch 352-481-1920
      • High Springs Branch 386-454-2515
      • Library Partnership Branch 352-334-0165
      • Micanopy Branch 352-466-3122
      • Millhopper Branch 352-334-1272
      • Newberry Branch 352-472-1135
      • Tower Road Branch 352-333-2840
      • Waldo Branch 352-468-3298​

    • Are the libraries open?

      Curbside service is available 9:30 a.m.-5 p.m. Monday through Saturday at all locations. Book drops are open for returns. Customers can check out items, sign up for a library card, and renew expiring cards via curbside service. Computer and copier use are available by appointment only.​

    • Are classes and programs still happening?

      No, the Alachua County Library District has suspended programs, meeting room reservations, and outreach events in the interest of public safety.​

    • What if my card is expiring?

      You can renew your library card or apply for one at any branch 9:30 a.m.-5 p.m. Monday through Saturday. Please bring your photo identification (i.e. valid driver’s license, passport, or other state-issued ID) and proof of address. Call the branch when you arrive for assistance.​

    • Are you going to have more eBooks?

      ​We are purchasing additional copies of popular electronic titles as we are able to according to publisher restrictions.​

    • What if my card is blocked?

      ​If your card is blocked because of overdue items, you will be allowed to check out eBooks and eAudiobooks.​

    • How does curbside pickup work?

      Please follow these steps to check out materials with this service.

      • Place holds for books, DVDs, and other materials online at www.aclib.us/catalog or call your preferred branch. Be sure to select which branch you would like to pick up from.
      • You will receive a notification when your items are ready. Bring your library card or photo identification when you go to pick up your library materials.
      • Call your library branch when you arrive to alert library staff that you are ready to pick up your items.
      • Library employees will bring your materials out to you, please have your library card or photo identification ready to show them. Patrons are encouraged to wear face masks or coverings when interacting with staff.


      No returns will be accepted curbside in person.  Please use book drops for returns.  Items will be quarantined for 72 hours before being checked in for circulation.

    • Are book drops open?

      Yes, book drops are open at all 12 branches.​

    • Are bookmobiles making stops?

      No, bookmobile operations are still suspended.​

    • How do I make an appointment to use a computer or copier?

      ​Please call your preferred branch to make an appointment. One-hour computer appointments and 15-minute copier appointments are available Monday through Saturday. 

      Patrons are required to complete a health screening, wear a face covering, and maintain six feet of distance from others during these appointments. Due to social distancing recommendations, we are not able to offer one-on-one computer assistance at this time. Browsing is currently not allowed, but you are welcome to pick up your library holds as you leave your appointment.

      Patrons who do not follow the Code of Conduct, including not wearing a face covering or failing to practice social distancing, will be told to leave immediately. Please review our COVID-19 Code of Conduct Procedures for further details. 

      Library staff members will sanitize computer stations and copier areas, and high traffic areas between appointments.

      You can make one appointment per day for the current day and the next business day by calling a branch as listed below:

      • Headquarters Branch 352-334-3939
      • Alachua Branch 386-462-2592
      • Archer Branch 352-495-3367
      • Cone Park Branch 352-334-0720
      • Hawthorne Branch 352-481-1920
      • High Springs Branch 386-454-2515
      • Library Partnership Branch 352-334-0165
      • Micanopy Branch 352-466-3122
      • Millhopper Branch 352-334-1270
      • Newberry Branch 352-472-1135
      • Tower Road Branch 352-333-2840
      • Waldo Branch 352-468-3298


    • Are you accepting book donations?

      ​We aren’t able to accept book and other media donations right now.​

  • Businesses
  • Education/Daycare
  • Utilities/Rent

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