A basic primer on 911 from the National Emergency Number Association (NENA):
http://www.nena.org/911-general-info
Guidelines on using 911 (NENA):
http://www.nena.org/911-tips-guidelines
The history of 911 (NENA):
http://www.nena.org/911-overview-facts
Information about wireless 911 services from the Federal Communications Commission (FCC):
http://www.fcc.gov/cgb/consumerfacts/wireless911srvc.html
Florida E911 Plan
http://www.dms.myflorida.com/index.php/content/download/77627/453336/version/1/file/Emergency+Communications+E911+State+Plan.pdf
Alachua County E911 Plan
http://www.dms.myflorida.com/index.php/content/download/46944/200162/version/1/file/Alachua-StatePlanProfile_May08.doc
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